1. What products do you offer?
At Soft Touch Electronics, we offer a wide range of high-quality home electronics, including televisions, audio equipment, smartphones, kitchen appliances, and other consumer electronics. For a full list of our products, please visit our Product page or submit an inquiry for specific product details.
2. Do you sell products online?
Currently, we do not offer online sales through our website. However, you can submit a product inquiry through our site, and our team will contact you with more information on availability, pricing, and purchasing options.
3. How can I inquire about a product?
To inquire about a product, simply visit our Product Inquiry page, fill out the inquiry form with your details, and submit your questions or requests. Our team will get back to you as soon as possible with the information you need.
4. Can I get a product recommendation from Soft Touch Electronics?
Yes! If you’re unsure which product best suits your needs, feel free to submit a general inquiry or a request for recommendations. Our knowledgeable staff will help guide you based on your preferences and requirements.
5. What is the response time for product inquiries?
We aim to respond to all inquiries within 48 business hours. If you have a time-sensitive request or need urgent assistance, please mention it in your inquiry, and we will prioritize your response.
6. Can I visit your store in person?
Yes, you are welcome to visit our physical store to view products, ask questions, or get personalized recommendations from our team. For store hours and location, please check the Contact Us page.
7. How can I contact you if I need assistance?
You can contact us by filling out the inquiry form on our website, emailing us at [Your Email Address], or calling our customer service team at [Your Phone Number]. We’re happy to assist with any questions you may have!
8. Do you offer product warranties?
Product warranties vary depending on the manufacturer and the specific product. For detailed warranty information, please inquire about the product you’re interested in, and we will provide you with the warranty terms.
9. How do I cancel or modify my product inquiry?
If you need to modify or cancel an inquiry after submission, simply contact our team directly via email or phone. We’ll be happy to assist with any changes to your inquiry request.
10. Can I ask for a product demonstration?
In certain cases, we offer in-store product demonstrations or detailed information about how products work. If you’re interested in seeing a product in action, please mention it in your inquiry, and we’ll do our best to accommodate your request.
11. Do you offer installation or setup services?
At this time, we do not provide installation services directly. However, we can offer product recommendations for certified installers or guide you on how to set up certain products. For more information, please inquire directly.
12. Are there any discounts or promotions available?
We occasionally offer special promotions or discounts on selected products. To stay informed about upcoming sales or offers, we recommend signing up for our newsletter or submitting an inquiry for specific products to ask about current offers.
13. Do you offer shipping?
Currently, we do not handle online orders or direct shipping from our website. All product inquiries are managed through our team, who will provide information about availability and delivery options based on your inquiry.
14. How do I stay updated on new products?
You can stay up to date on our latest products and news by signing up for our newsletter or following us on [social media platforms]. We also encourage you to submit an inquiry if you’re interested in specific products or have questions about upcoming releases.
15. What if I have a problem with a product I purchased elsewhere?
While we specialize in products available through Soft Touch Electronics, we may be able to offer advice or direct you to resources for issues with products purchased elsewhere. For inquiries, please reach out via our Contact Us page.